Version 3.9.8.60 introduced a feature where ? is displayed when the diameter and indentation could not be calculated or determined. There are multiple steps that can be taken to diagnose this issue.

On the F1 Platform, there are three panels with different programs: Applications, Utilities and Admin. Due to an accident, you may find the programs missing from these panels. This page will describe how to re-add these programs to the default layout on the F1.

To replace the remote receiver on a given F1 unit, follow the steps outlined below.

Depending on your work culture, your IT department may restrict or block the use of USB flash drives due to security concerns.

Unfortunately, the V3 software requires the use of USB drives for synchronization, importing template revisions, exporting inspections, and updating the software versions. Therefore, the only option for using the V3 software would be to relax USB restrictions, or make a policy exemption for certain USB drives that are encrypted using a tool like BitLocker.

If the USB policies cannot be relaxed or modified, the only other option would be to upgrade the F1 devices to support the V4 software suite and migrate your workflow from the V3 software to V4. In this case, contact Tessonics customer support to explore your options.