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System Log

Provides access to the RSWA activity log, including the performing of inspections, licensing updates, importing and exporting data, and other general system errors and warnings.

On this page, it is possible to clear the logs, filter them, and export them to a USB drive.

System Log

Logs with additional details will have a red (i) icon at the right of the row. Pressing and holding any log entry will display a popup with all the details for the given log.

Popup details

Filters​

The logs may be filtered based on date range and message level.

The date ranges available are:

  • Last 24 hours;
  • Last 48 hours;
  • Last 72 hours; and
  • All time.

There are four log levels, which are described below:

LevelDetailsFiltering
DebugThese are for more detailed logs pertaining to specific operations.Shows all logs for all levels.
InfoThese logs show generic steps as they occur, such as when the application first starts, the network connectivity changes, etc.Shows all logs except Debug.
WarningThese appear when something goes wrong or causes an unintended side effect.Shows only Warning and Error logs.
ErrorThese occur when an operation fails, and are the most severe log entries.Shows Error logs only.

Exporting Logs to USB​

Logs may be exported to USB via the Export button, which will prompt the user for which connected USB device to export to.

v4.10.0 integrated the Diagnostics Snapshot tool into the log export. Read the full documentation on how it works here.

This process can generally take 1-2 minutes to complete. If the Diagnostics Snapshot tool is somehow unavailable, the program will fallback to the old method of exporting to an XML file.