Skip to main content

Changing the Admin Password

note

This section describes old version of the User Manager software. Tessonics recommends using newer version of the Designer software for managing RSWA users.

The Admin user is in many ways different from other users. This account is not managed by the User Manager. It is also not shared; each RSWA or PC can have a different Admin password. We recommend picking a short, but hard to guess password for the admin user and assign that same password to each PC or RSWA. To change the password for Admin, start the Admin Password utility:

  • From Launche: switch to Utilities tab, then click the Admin Password button.
  • From Windows Explorer: go to Start → Programs → Tessonics and click the Admin Password shortcut.

Admin Password application

In the Admin Password window, choose Change Password or Reset Password.

Change Password

Allows you to change the Admin password if the existing Admin password is known. You will be prompted to enter the old password and the new password. Hit OK to save the change.

Changing Admin password

Reset Password

Allows you to set the Admin password when the current Admin password is not known. To reset the password, call Tessonics, and we will provide you with a special password reset key which you will need to enter at the password reset prompt as shown below. Hit OK, enter the new password, and then hit OK again to complete the operation.

Resetting the Admin password