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Server Incomplete Error in Desktop Tools

· 3 min read

For version 4.5.0+ of Desktop Tools, you may receive an error message saying "WARNING: Server Configuration Incomplete!" depending on how TDS is configured.

This error shows up when your TDS configuration is pointing to the localhost/127.0.0.1 network, which means TDS is inaccessible to other computers. That means you will not be able to connect to TDS from other computers or RSWA devices.

Server Configuration Incomplete Error

To remove this error, update the tds-server.json configuration file to use the hostname/IP address of this PC. You can find the IP address by doing the following:

  1. Search for and open Command Prompt.
  2. In the terminal, type ipconfig and press Enter.
  3. You will see a list of network adapters and addresses. Find the label "IPv4 Address" (it will likely be the first or last network adapeter) and copy that result.

Here is an example output for the ipconfig command:

Windows IP Configuration


Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe23::efac:421a:12f3:114%15
IPv4 Address. . . . . . . . . . . : 192.168.12.34
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.12.3

Wireless LAN adapter Local Area Connection* 1:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Local Area Connection* 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Wireless LAN adapter Wi-Fi:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :

Ethernet adapter vEthernet (Default Switch):

Connection-specific DNS Suffix . :
Link-local IPv6 Address . . . . . : fe23::1468:dd52:2f:bb3f%43
IPv4 Address. . . . . . . . . . . : 192.168.99.1
Subnet Mask . . . . . . . . . . . : 255.255.238.0
Default Gateway . . . . . . . . . :

It is most likely going to be the first "IPv4 Address" label, which in this case is 192.168.12.34.

In the tds-server.json file, update the "url" field to include this IP address. The new value, for example, would be https://192.168.12.34. After this, restart TDS. The error should go away.