Server Incomplete Error in Desktop Tools
For version 4.5.0+ of Desktop Tools, you may receive an error message saying "WARNING: Server Configuration Incomplete!" depending on how TDS is configured.
Tessonics Data Service (TDS) is the central hub that stores parts catalog, user info and inspection data.
View All TagsFor version 4.5.0+ of Desktop Tools, you may receive an error message saying "WARNING: Server Configuration Incomplete!" depending on how TDS is configured.
In the TDS storage configuration section, you learn about how TDS has multiple locations for storing inspections data:
common-file
inside the config file) stores all template and processed inspection data.db-file
inside the config file) stores raw A-Scan measurement data.backup-dir
inside the config file) archives older A-Scan measurements into long-term storage.Since version 4.0.0, the Device Manager feature was released, which allows you to register RSWA devices with your TDS server. However, it might appear in some instances that only a single RSWA device can be registered with TDS.
You can reset the password for the admin
account if you have at least version 4.8.0 of TDS installed.
Ensure you are up to date with your version of TDS before
proceeding.
Connecting an RSWA to a TDS server instance should be an easy task. However, sometimes with different network infrastructures and enterprise directives, the communication between TDS and RSWA might be disrupted for a variety of reasons.
Follow the steps below to help diagnose this issue.
Be sure to follow the steps below:
tds-server.json
has been updated to contain the port you wish to run TDS on. Visit here to learn how to configure the port.url
field to include the port number. For instance, if you want to run TDS on port 500, add ":500" to the end of the url
field.This should allow you to open TDS on the other port.