F2 Experiences Blue Screen of Death
· 2 min read
If the F2 device is experiencing a blue screen of death, it is possible the Qualcomm network driver needs to be updated. Follow the steps described below to update the driver on the F2 device.
10 posts tagged with "F2 Platform"
Search for solutions to problems regarding the F2 platform device itself, such as hardware or connectivity issues.
View All TagsChange Language on F2 Unit
· One min read
Changing the language that displays in the RSWA software in the F2 platform involves changing the region format. Follow the steps below to switch the region format using the Control Panel.
New Diagnostics Snapshot Tool for F2 Platform!
· 2 min read
Version 4.7.0 of the F2 Platinum Software unveiled a tool called diagnostics-snapshot.exe which is useful
for diagnosing bugs and problems with the F2 units.
note
This feature is only available for RSWA units with version 4.7.0 or newer installed.
Install ABIS Software on F2 Platform
· One min read
To install the ABIS software onto an F2 device, perform the steps described below.
Pressure Spot on F2 Screen
· One min read
There are a couple of steps to attempt to remedy the situation remotely before sending the device in for repairs.
F2 Won't Accept Template Revisions
· 3 min read
There are many reasons this can happen:
- RSWA Version Issues
- Folder Permission Issues
- File Ownership Issues
We will go over each issue in detail to help resolve the source of the problem.
F2 Boots Into Shell Instead of Array Explorer
· One min read
If your unit boots into a shell or terminal instead of the Array Explorer software, it is likely because the CMOS battery in the F2 needs to be replaced. Until that is completed, you can still bypass this shell and boot normally by connecting a USB keyboard to the unit, and typing exit or quit followed by the Enter key.
Notice
It is recommended to have the unit shipped to Tessonics to replace the CMOS battery. If you wish to replace it yourself, Tessonics claims no responsibility for any damage done to the unit.
F2 Won't Turn On
· One min read
If you are having an issue with turning on the F2 unit, even while the device is plugged in, go through the steps outlined below.
TDS Only Lists One RSWA Device
· One min read
Since version 4.0.0, the Device Manager feature was released, which allows you to register RSWA devices with your TDS server. However, it might appear in some instances that only a single RSWA device can be registered with TDS.
TDS RSWA Connection Issues
· 2 min read
Connecting an RSWA to a TDS server instance should be an easy task. However, sometimes with different network infrastructures and enterprise directives, the communication between TDS and RSWA might be disrupted for a variety of reasons.
Follow the steps below to help diagnose this issue.